Welcome to Camelia Trading, your trusted wholesale partner. We are committed to protecting your privacy and ensuring the security of your personal information.

By ordering via www.cameliatrading.ae, you agree to understand and accept the following Privacy Policy, Terms and Conditions.

Information We Collect:

We collect basic personal information, including names, contact details, and business information, to facilitate order processing and enhance your experience on our website.

Use of Information:

The information you provide is used for order fulfillment, customer support, and improving our services. We do not sell or share your information with third parties for marketing purposes.

Data Security:

Your data is securely stored using industry-standard security measures to prevent unauthorized access, disclosure, or alteration.

Third-Party Disclosure:

In certain cases, we may share information with trusted third parties, such as payment processors, to fulfill your orders. These parties are contractually obligated to maintain the confidentiality of your information.

Cookies:

Cookies are small files that are stored on your computer. At Cameliatrading.ae, we use cookies to help optimize your shopping experience. For example, we use cookies to customize our home page for you and to better display pages according to your browser type. Cameliatrading.ae does not store in cookies any personal information about you. While cookies are optional for browsing Cameliatrading.ae, they are required for registering, logging on, shopping or adding items to your cart. If you wish to purchase items or set up an account on Cameliatrading.ae, you will need to accept a Cameliatrading.ae cookie.

Data security:

We have adopted security measures in an effort to protect personal information from loss, misuse or alteration while it is under our control. We use technical, contractual, administrative and physical measures in an effort to protect against unauthorized access. Personal information we collect is stored electronically. We collect, process and maintain payment information, including credit card information, in compliance with the data security rules adopted by credit card companies such as Visa, MasterCard and American Express. This means that we do not retain debit card PINs or credit card security codes, and that any time we maintain a credit card number, such as when you create an online account, we use access controls and strong encryption to protect it. Further, when you enter personal information online, that information is encrypted using a security protocol called SSL (Secure Sockets Layer), which encrypts all information prior to transmitting it over the Internet. We also use SSL to allow you to securely view your online account and registration information. Online account information is accessible only by using a password. To protect the confidentiality of personal information in your online account, you must keep your password confidential. You are responsible for all uses of www.cameliatrading.ae by anyone using your password. If others have access to your computer or email, they may be able to find your password and obtain information about you (such as your address or phone number), or change information in your user profile. You should not use an email account operated by an employer because many employers have the legal right to view your email or online accounts. Please advise us immediately at salesdxb@camelia.ae if you believe your password has been misused.

Data Retention:

Information we automatically collect as a result of your online activity is generally not retained in a personally identifiable form, or if the information is personally identifiable, we retain it only long enough for us to perform studies and analyses related to our website. The exception would be information we need in order to investigate fraud or problems associated with particular transactions or events.

Your Legal Rights:

Your use of this Website and any purchase by you of any Product from Camelia Trading shall be governed by UAE law and you hereto submit to the exclusive jurisdiction of the UAE courts. we may use or disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or authorities, to respond to any claims, or to protect the rights, property or personal safety of Cameliatrading.ae, our clients, our employees or the public.

If you have a question or need any assistance you can contact Camelia Trading LLC (Camelia Trading) at +971 4 339 1666 or by writing to salesdxb@camelia.ae

Thank you for choosing Camelia Trading.